Temporary closure

Dear clients,

Following the recent measures put in place regarding the Covid-19 situation, all Kozy branches will be closed as of December 25, 2020. Unless otherwise indicated, all Kozy stores will reopen on January 11, 2021, in accordance with the government directives given. .

Take care of yourself

We invite all of our employees and customers to follow federal and provincial government health, safety and containment recommendations for your health. Avoid non-essential travel, wash your hands frequently, take care of loved ones, and isolate yourself if you are infected or have doubts about your health.

The management of KOZY stores.

Online store open

Our online store remains functional and online orders will be shipped within the same timeframe as usual, ie 2 to 3 working days. You can also continue to follow us on our social networks, as we will remain active there during this period.

Adjusted returns policy

We have temporarily changed our return policies to accommodate this temporary closure. Thus, returns for gifts will be accepted until January 18 while all purchases made from December 11 can be returned until January 25. You can view our entire returns policies here.

If you have any questions or concerns, please do not hesitate to contact us.

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